People first. Prior to the PANDEMICthere was talk that we lived together at a business and personal level in enviroments V.U.C.A Volatility – Uncertainty – Complexity – Ambiguity, however in a pandemic situation and later, the environment has already jumped to the famous B.A.N.I, don’t you know what it is? Well, I’ll tell you quickly so that we can situate ourselves, the environment BANI: Brittle, Brittle – Anxious, Anxious, impatient – Nonlinear, Nonlinear-Incomprehensible, Incomprehensible. It…