Conditions of First Legal Advice

1. Cost of Consulting Services

• The cost of the consultancy service at MC Abogados for 2025-2026, both online and in person, will be 60.50€. To reserve a day and time, it will be mandatory to make a payment in advance, according to the payment methods indicated in the General Conditions.
  
  

2. Reservation Confirmation

Once payment is received, the firm will confirm the appointment through the usual communication channels (email, WhatsApp or phone call).

Confirmation will include:

• Date and time.
• Modality (face-to-face/virtual).
• Address or connection link.
• Additional information of interest.
  
  

3. Cancellations and Refunds

• With prior notice: If the customer cancels at least 24 hours in advance, the amount paid will be refunded via the same payment method used. If this is not possible, the refund will be made in cash at our office located at Pl. Tetuán 40-41, 1st floor, office 21.
• In the event of late notice (less than 24 hours): no refund will be issued, but the consultation may be rescheduled within the next 15 calendar days, subject to schedule availability. The consultation may take place in any format (in person, online, or by phone).
• No notice/no-show: If the client confirms their attendance but does not show up, log in for a virtual session, or visit the office, the appointment will be considered canceled after a 15-minute wait. In this case, there will be no refund, and the client will be required to pay for a new consultation.
  
  

4. Changes Made by the Law Firm

The firm may change the date and time of the first consultation with at least 48 hours’ notice.

In this case:

• The customer will be offered a priority rescheduling in face-to-face, virtual or telephone mode.
• If the client does not accept the proposed new date, he/she will be entitled to a full refund of the amount paid.
  
  

5. Acceptance of Terms

The payment of the first consultancy implies the express acceptance of these specific conditions and of the General Conditions of the firm.

Budget Validity Policies

1. Validity

• All quotations issued by Martínez Caballero Abogados shall be valid for 15 calendar days from the date of issue.
• If the customer makes the payment within this period, the agreed amount and conditions will be maintained.

2. Retroactivity

A budget may be applied retroactively up to a maximum of 3 months prior to issuance, provided that:

a) The client submits documentation supporting the request.
b) A partner or manager of the firm approves the retroactive application.
c) The invoice is subject to review based on the services actually rendered during that period.

3. Validation

To validate a quotation, the customer must:

• Confirm your acceptance in writing (e-mail or physical signature).
• Make the payment within the validity period.

If these requirements are not met, the budget will become null and void and a new one will have to be issued.

4. Review and Adjustments

The firm may modify budgets in case of:

• Changes in market costs.
• Legal or administrative adjustments.
• Other relevant circumstances.

The customer will be notified prior to final confirmation.

5. Acceptance of the Policy

The request or acceptance of a quotation implies the customer’s agreement with these conditions.

6. Contact

For inquiries: info@martinezcaballeroabogados.com

Telephone numbers: 936 323 236 | +34 628 379 016